RM新时代有限公司

CloudWalk TechnologyH5Real-time LivenessSDK

Privacy Policy

Notice Terms

We will continue to focus on technological innovation and serving global customers, while calling for the establishment of a more fair and reasonable international rule system to promote open and inclusive technological exchange and development.(hereinafter referred to as"CloudWalk Technology" (or "we") attaches great importance to users' privacy and personal security and is committed to protecting information security. We understand the importance of personal information security and will take security measures in accordance with laws and regulations to protect your user information securely and controllably.

CloudWalk TechnologyH5Real-time LivenessSDKProduct(hereinafter referred to as"H5Real-time LivenessSDK")are all deployed in a private manner,installed and deployed on the products (applications, web pages, mini-programs, etc.) of our customers, i.e., enterprises, banks, developers, etc.H5Real-time LivenessSDKproduct purchasers and users (hereinafter referred to as "users" or "application providers"), and are used and controlled by the users in daily operations. Any behavior during the operation of the product is the autonomous behavior of the user. Once the product is delivered, CloudWalk Technology will not and has no right to interfere with the specific usage of the product by the purchaser.H5Real-time LivenessSDKspecific usage of the product.

Given that you are a user of theH5Real-time LivenessSDKproduct, we will require the user to inform you through appropriate means such as a privacy policy or service agreement that their application has integrated and uses ourH5Real-time LivenessSDKmodule. Therefore, we have formulated this Privacy Policy (hereinafter referred to as "this Policy") to explain to you how theH5Real-time LivenessSDKservice (hereinafter referred to as "this Service") collects, uses, stores, and shares your personal information, and how you can exercise your privacy rights.

Before using theH5Real-time LivenessSDKproduct, please read this Policy carefully and fully understand each clause, especially the content marked in bold.You can make any appropriate choices according to the guidelines in this Policy. We try to use concise expressions for relevant terms in this Privacy Policy for your better understanding. If you have any questions, please contact us.

This Policy will help you understand the following:

1. How we collect and process your personal information

2. How we protect your personal information

3. How you can exercise your rights over personal information

4. How we handle minors' personal information

5. How this Privacy Policy is updated

6. Complaints, suggestions, and contact information

7. Legal Liability

1. How we collect and process your personal information

1.1. Please note thatCloudWalk Technology'sH5Real-time LivenessSDKproducts do not actively collect your personal information, nor do they use your personal information. When a customer procures ourH5Real-time LivenessSDKproducts, deploys and integrates them into their own products, any acquisition of your relevant information is the customer's own behavior.Among these,H5Real-time LivenessSDKthe products are mainly used for liveness detection and face comparison on you.CloudWalk Technology cannot obtainH5any information collected during the operation of real-time liveness products, nor can it store or use such information. We will require customers to ensure the legality of the information source when collecting and processing your personal information.

1.2. H5Real-time LivenessSDKThe products do not start automatically; they only run when invoked by the customer.H5Real-time LivenessSDKOnce invoked by the customer, the products will start quickly and complete the collection and processing of authorized information.After completion,H5Real-time LivenessSDKthey will be shut down under the control of the invoker, without background residency or operation, and will not self-start or be associated-start. The entire process is controlled by the invoker and is generally completed within seconds. After completion, no direct or indirect acquisition of subsequent behavioral information will occur.

1.3. Please note thatourH5Real-time LivenessSDKproducts include some core functions that require the collection, storage, and use of the following information about you to achieve functionality.If you do not provide the relevant information, you will not be able to enjoyH5Real-time LivenessSDKthe related services provided.The specific content and purposes of the collected information are as follows:

2. How we protect your personal information

CloudWalk Technology will strictly remindH5Real-time LivenessSDKproduct customers to collect and use your personal information within the scope of your authorization. If you useH5Real-time LivenessSDKapplications or other forms of products from product customers,please be sure to pay attention to the customer's privacy policy. We assume no responsibility for these policies. Before submitting any user information to any third party, please review these policies to protect your personal information..

3. How you can exercise your rights over personal information

3.1. We attach great importance to your management of personal information and will do our utmost to ensure your legal rights to access, correct, delete, withdraw consent, and other statutory rights regarding personal information, enabling you to fully protect your privacy and personal information security. In accordance with relevant laws, regulations, standards, and common practices in other countries and regions, we guarantee you the exercise of the following rights, including but not limited to:

3.1.1. Right to Decide: You may refuse or limitH5Real-time LivenessSDKthe use by product customers.

3.1.2. Right to Portability: Under conditions stipulated by the national cyberspace authority, you have the right to request the transfer of your personal information to a designated personal information processor.

3.1.3. Deletion of Your Personal Information: If the product customer's processing of your personal information violates the terms of its policy or you no longer use the service, you may request the customer to delete your personal information.

3.1.4. Change or Withdraw Your Consent: You may change the scope of your authorization or withdraw your consent by deleting information, disabling functional permissions, or adjusting privacy settings in the application provider you use. This does not apply if laws or regulations require retention of your personal information. Withdrawal of consent does not affect the processing of personal information based on your consent prior to withdrawal.

3.2. Given that you are not our direct customer,we recommend that you send your relevant requests to the application provider in accordance with the privacy policy of the application you are using, and the application provider will help convey your requests to us.We will require developers to commit to providing you with an easy-to-operate user rights implementation mechanism and to explain how you can exercise your rights.

3.3. Please understand that the product may need to collect necessary personal information to function.The product user will no longer be able to provide you with the services corresponding to the withdrawn consent, but this will not affect the personal information processing services previously carried out based on your authorization.

3.4. Please fully understand and agree that your information may be processed without your authorization in the following circumstances:

3.4.1. Circumstances related to national security and national defense.

3.4.2. Circumstances related to public safety, public health, and major public interests.

3.4.3. Circumstances related to criminal investigation, prosecution, trial, and execution of judgments.

3.4.4. Circumstances where there is sufficient evidence that the personal information subject has subjective malice or abuses rights.

3.4.5. Circumstances where responding to your request would cause serious harm to the legitimate rights and interests of you or other individuals or organizations.

3.4.6. Circumstances involving trade secrets.

3.4.7. Other circumstances as stipulated by laws and regulations.

4. How we handle minors' personal information

4.1. We attach great importance to protecting the personal information of minors. If you are18under the age of 18, you should obtain the written consent of your guardian before using our products.

4.2. For minors under14the age of 14, in addition to complying with the provisions of this Privacy Policy regarding user personal information, we will adhere to the principles of necessity, informed consent, clear purpose, security assurance, and lawful use, strictly follow the requirements of laws and regulations such as the "Provisions on the Online Protection of Children's Personal Information" to remind users to store, use, and disclose children's personal information no longer than the period necessary to achieve the purpose of collection and use, and delete or anonymize children's personal information after the expiration of such period.

5. How this Privacy Policy is updated

To provide you with a better product and service experience, we continuously strive to improve our products, services, and technologies. When new services and business processes change, our Privacy Policy will be updated accordingly. We will post the updated Privacy Policy on the company website, and the updated Privacy Policy will take effect on the day after the update. The updated Privacy Policy will not limit the rights you enjoy under this Privacy Policy. If you continue to use the products and services we provide, you are deemed to have accepted the relevant content of this policy.

6. Complaints, suggestions, and contact information

If you have any questions, comments, or suggestions regarding this Privacy Policy, please contact us through the following methods:

Contact Phone:400-151-5992

Generally, we will respond within fifteen working days, follow up, and resolve your complaints, suggestions, and needs. If you are not satisfied with our response, you may also file a complaint with the consumer rights protection department or file a lawsuit with the court where CloudWalk Technology is domiciled.

7. Legal Liability

We shall not be liable for any claims, losses, damages, costs (including but not limited to reasonable legal fees) arising from any use and disclosure that complies with this Privacy Policy and other uses and disclosures to which you have consented.