In recent years, smart city construction has become an important driving force for the innovative development of the digital economy, digital government, and digital society, and is an important measure to promote urban digital development and digital transformation.
To promote the long-term sustainable development of smart cities and improve smart city operations, the National Information Technology Standardization Technical Committee's Smart City Standards Working Group organized relevant industry, academic, research, and user units to jointly compile the "Smart City Operations White Paper (2022 Edition)". CloudWalk Technology, Huawei, Baidu, China Unicom, and other enterprises participated in the compilation.
AIGC will become the main force in smart government services.
In the construction of smart cities, smart government services are of utmost importance. It is necessary to further improve government work efficiency through information technology, enhance the service capabilities of governments at all levels, and create a better social environment. With the development of artificial intelligence technology, AIGC will gradually become an important assistant for smart government services.
By leveraging artificial intelligence technologies such as deep learning, NLP language processing, and knowledge graphs, government resources are integrated to unify data, business, software, hardware, and systems, creating a government hub platform that enables full-domain connectivity. This achieves business collaboration, data sharing, and organizational communication online, improving government service quality and efficiency, and deeply embedding the concept of "serving the people and serving the government" into the digital government system.
CloudWalk takes the lead in promoting smart government services.
As the chain leader of the Guangzhou artificial intelligence industry chain, CloudWalk Technology jointly built the country's first human-machine collaborative open platform with the Guangzhou government, and in 2020, it was the first to apply AI technology to digital government services. In Chengdu, CloudWalk assisted Tianfu New District in launching smart government services, with the core concept of "one horizontal, one vertical, one cross", innovatively creating a new service/governance system and method with "Examine & Approve-as-a-Service" as the core.
Previously, CloudWalk Technology participated in the compilation of the international standard "IEEE Std 2807-2022 IEEE Standard for Framework of Knowledge Graphs" and the national standard "GB/T 41813.2-2022 Information technology - Intelligent speech interaction test methods - Part 2: Semantic understanding", which have been officially released.
CloudWalk Technology has actively and persistently made strategic investments in AIGC foundational technologies such as knowledge graphs and semantic understanding, becoming a standard setter for AI content generation and conversational AI technology, and promoting the steady development of the AIGC field.
In speech recognition, in October 2018, CloudWalk jointly released the Pyramidal-FSMN speech recognition model with Shanghai Jiao Tong University, surpassing the level of human professional stenographers.
In July 2019, in natural language processing, CloudWalk ranked first globally on the RACE dataset and second globally on the SQuAD dataset.
In 2020, CloudWalk's papers on machine reading comprehension and image recognition were accepted by AAAI 2020, a top international academic conference in the field of artificial intelligence.
In 2021, CloudWalk's technologies in speech recognition, semantic error correction, and deep learning noise reduction set multiple international and domestic authoritative records in speech recognition, including on the authoritative Chinese speech recognition dataset Aishell, Tsinghua University's speech dataset Thchs30, and the Interspeech 2020 DNS Challenge dataset.
In the future, CloudWalk will invest more resources in independent core AI technologies and the human-machine collaborative operating system, bridging the digital and physical worlds, laying a solid technical foundation for AI core capabilities of "thinking and working like humans", and revolutionizing the human-machine interaction experience.
The company also realizes technology platformization through its open human-machine collaborative operating system, revolutionizing the human-machine interaction experience by using "platform-based general models + industry-specific models with industry know-how" to help various industries achieve intelligent upgrades quickly.
On February 5, 2024, the SSE STAR Market Special Work Group visited the company for a research symposium, aiming to gain an in-depth understanding of the actual difficulties and challenges currently faced by the company in its development process, and to solicit the company's opinions and suggestions on how to better support the technological innovation and high-quality development of listed companies.
The Science and Technology and Industrialization Development Center of MOHURD organized a research symposium on the technological development and industrial application of generative AI in the housing and urban-rural development sector. Deputy Director Chen Wei chaired the meeting. Sun Jian, Industry Solutions Director of CloudWalk Technology, attended and delivered a speech. Huawei, iFLYTEK, and other enterprises also participated in the exchange.
September 5, 2025 World Intelligent Industry Expo
Monday to Friday 9:30-18:00 (Beijing Time)

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